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Communication Theories - Alan Please? Non-Verbal?

Help me! Basically I know that some man called alan please made up a theory about Non verbal communication, that i think suggests that 80% of all comms is NVC... Does anyone know any specifics to do with this? I really need some good solid information about this theory... If any one could help, you would be a lifesaver! Thanks..

Public Comments

  1. http://www3.usal.es/~nonverbal/varios.htm#essentials This links you to the essentials of non-verbal communication.
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